At fb002, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use the fb002 platform, how we use and protect that information, who we share it with, and what rights you have under Philippine data protection law. We are committed to handling your data with transparency, integrity, and the highest standard of security — because trust is the foundation of everything we do at fb002.
These six principles guide how fb002 handles every piece of personal information entrusted to us by our players across the Philippines.
fb002 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used solely to operate and improve the fb002 platform and to comply with our legal obligations.
All data transmitted between your device and fb002 servers is protected using TLS 1.3 encryption. Sensitive data at rest — including payment details and identity documents — is encrypted using AES-256 standards.
fb002 processes personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
Registered fb002 players have the right to access, correct, delete, and port their personal data. You can exercise these rights at any time by contacting our Data Protection Officer through the support channels listed in this policy.
fb002 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
We believe you have the right to know exactly what data we hold about you and why. This Privacy Policy is written in plain, accessible language so that every fb002 player — from Manila to Mindanao — can understand how their information is handled.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, the data controller responsible for your personal information is fb002 Casino, operating the online gaming platform accessible at fb002.app (hereinafter referred to as "fb002," "we," "us," or "our").
fb002 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the DPO using the details provided in Section 15 of this Policy.
Data Protection Officer: All data-related inquiries, access requests, and complaints should be directed to the fb002 Data Protection Officer via the contact details in Section 15. We aim to acknowledge all DPO inquiries within five (5) business days.
This Privacy Policy applies to all personal information collected by fb002 in connection with your use of the fb002 platform, including the website at fb002.app, any mobile applications operated by fb002, and any communications between you and fb002 (including customer support interactions, email correspondence, and live chat).
This Policy applies to all registered players, prospective players who have initiated but not completed registration, and visitors to the fb002 website. It does not apply to third-party websites or services that may be linked to or from the fb002 platform — those third parties operate under their own privacy policies, for which fb002 accepts no responsibility.
By using the fb002 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the fb002 platform.
fb002 collects personal information through several channels. The categories of information we collect, and the circumstances in which we collect them, are described below.
3.1 Information You Provide Directly
When you register for an fb002 account, use our services, or contact our support team, you may provide us with the following categories of personal information:
3.2 Information Collected Automatically
When you access and use the fb002 platform, we automatically collect certain technical and behavioral information, including:
3.3 Information from Third Parties
fb002 may receive personal information about you from third parties in the following circumstances:
Sensitive Personal Information: Government-issued identification documents and financial account details are classified as sensitive personal information under Philippine law. fb002 applies enhanced security measures to the storage and processing of all sensitive personal information.
fb002 uses the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your fb002 account, verifying your identity, and managing your account settings and preferences. |
| Service Delivery | Providing access to fb002 games, processing deposits and withdrawals, and delivering customer support. |
| KYC & Compliance | Verifying your age (21+), identity, and eligibility to use the platform in compliance with Philippine gaming and anti-money laundering regulations. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the fb002 platform. |
| Responsible Gaming | Monitoring gaming behavior to identify potential problem gambling indicators and administering responsible gaming tools such as deposit limits and self-exclusion. |
| Communications | Sending transactional communications (account confirmations, withdrawal notifications, security alerts) and, where you have consented, promotional communications about fb002 offers. |
| Platform Improvement | Analyzing usage patterns and player feedback to improve the fb002 platform, fix technical issues, and develop new features. |
| Legal Obligations | Complying with applicable Philippine laws, regulatory requirements, court orders, and lawful requests from competent authorities. |
fb002 will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, fb002 must have a lawful basis for processing your personal information. The legal bases on which fb002 relies are as follows:
fb002 does not sell, rent, or trade your personal information to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom fb002 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and fb002's data protection standards. fb002 does not authorize any third party to use your personal data for their own independent marketing or commercial purposes.
No Data Sales: fb002 has never sold player personal data and will never do so. If this policy changes in the future, we will provide prominent advance notice and obtain your explicit consent before any such processing occurs.
fb002 retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required for any lawful purpose, fb002 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
fb002 implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
While fb002 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your fb002 account credentials and for notifying fb002 immediately if you suspect unauthorized access to your account.
fb002 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. The categories of cookies we use are described below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the platform to function. Includes session management, authentication, and security cookies. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings, game display options, and responsible gaming configurations. | Up to 12 months |
| Analytics | Collect anonymized data about how players use the fb002 platform to help us improve performance and user experience. | Up to 24 months |
| Marketing | Used to deliver relevant promotional content to you on the fb002 platform, based on your gaming preferences and activity. Only activated with your consent. | Up to 12 months |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb002 platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal information held by fb002:
Request a copy of the personal information fb002 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal information held by fb002.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for processing activities based on consent (e.g., marketing communications) at any time without affecting prior lawful processing.
To exercise any of these rights, please contact the fb002 Data Protection Officer using the details in Section 15. fb002 will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case fb002 will notify you of the extension and the reasons for it.
Identity Verification: To protect your privacy, fb002 may need to verify your identity before processing a data rights request. We will ask you to provide sufficient information to confirm that you are the account holder to whom the request relates.
fb002 is strictly an adult gaming platform. Access is limited to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. fb002 does not knowingly collect personal information from individuals under the age of 21.
If fb002 discovers that personal information has been collected from a person under 21 years of age, that information will be immediately deleted and the associated account will be permanently closed. Any funds deposited by an underage player will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has provided personal information to fb002, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.
Age Verification: fb002 uses a combination of self-declaration at registration and documentary KYC verification to enforce the 21+ age restriction. Players who cannot provide satisfactory proof of age will not be permitted to use the fb002 platform.
fb002 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where fb002 uses cloud infrastructure or third-party service providers whose servers are located abroad.
Where personal data is transferred outside the Philippines, fb002 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms.
By using the fb002 platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of fb002 services, subject to the safeguards described above.
The fb002 platform may contain references to or integrations with third-party services, including payment processors and game software providers. These third parties operate under their own privacy policies and data protection practices, which are independent of fb002's Privacy Policy.
fb002 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the fb002 platform. fb002 selects third-party partners carefully and requires all partners who process personal data on our behalf to comply with applicable Philippine data protection law.
fb002 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this document.
Where changes to this Privacy Policy are material, fb002 will provide advance notice to registered players via email or a prominent notice on the fb002 platform prior to the changes taking effect. Your continued use of the fb002 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how fb002 protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or fb002's handling of your personal data, please contact our Data Protection Officer through the following channels:
If you are not satisfied with fb002's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.
Response Commitment: fb002 aims to acknowledge all privacy-related inquiries within five (5) business days and to provide a substantive response within thirty (30) days. For complex requests, we will notify you if additional time is required.
Now that you know how fb002 protects your personal data, you can play with confidence. Join thousands of Filipino players enjoying fast GCash withdrawals, 1,200+ games, and 24/7 local support.
For players 21 years and above only. Please game responsibly.