Activating responsible gaming tools on your fb002 account is quick and straightforward. You don't need to call anyone or fill out complicated forms — everything is available directly in your account settings. Here's how:
At fb002, we believe that gaming should always be a source of fun and entertainment — never a cause of stress, financial hardship, or personal harm. That's why responsible gaming isn't just a checkbox for us; it's a core part of how we operate. Whether you're spinning slots in Makati or playing bingo in Cebu, fb002 is committed to giving every Filipino player the tools, information, and support they need to stay in control.
"Gambling is addictive. Know when to stop." — PAGCOR
fb002 Casino strictly enforces the minimum age requirement of 21 years old for all players, in full compliance with Philippine gaming regulations. This is not just a legal requirement — it's our commitment to protecting young Filipinos from the potential harms of gambling. Every new fb002 account undergoes identity verification to confirm age before any real-money gaming is permitted. If you are under 21, please do not attempt to register or use the fb002 platform.
Parents and guardians: if you believe a minor has accessed fb002, please contact our support team immediately. We will act swiftly to close the account and return any funds.
fb002 provides every registered player with a full suite of responsible gaming tools — all accessible directly from your account settings, no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your fb002 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period.
Configure on-screen reminders that notify you when you've been playing for a set amount of time — 30 minutes, 1 hour, or a custom duration. It's easy to lose track of time when you're in the zone, so let fb002 give you a gentle nudge to take a break.
Need a short break? Request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your fb002 account will be temporarily suspended and you will not be able to log in or place bets. The suspension is enforced automatically.
If you feel you need a longer break from gaming, fb002's self-exclusion tool allows you to block access to your account for a period of 6 months, 1 year, or permanently. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
Set a maximum amount you are willing to lose within a given period. When your loss limit is reached, fb002 will automatically prevent further wagering until the period resets. This tool helps you stay within your personal budget and avoid chasing losses.
Enable periodic reality check pop-ups that display your session duration, total bets placed, and net win/loss for the session. These prompts appear at intervals you choose and give you a clear, honest picture of your gaming activity so you can make informed decisions.
Activating responsible gaming tools on your fb002 account is quick and straightforward. You don't need to call anyone or fill out complicated forms — everything is available directly in your account settings. Here's how:
Sign in to your fb002 account using your registered mobile number or email address and password.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools are listed here with clear descriptions and easy-to-use controls.
Choose the tools you want to activate, set your preferred limits or durations, and confirm your selections. Changes take effect immediately or within the timeframe specified for each tool.
If you need help activating any responsible gaming tool, or if you want to request self-exclusion urgently, our 24/7 Filipino support team is available via live chat in your account dashboard.
Self-exclusion is one of the most powerful responsible gaming tools available to fb002 players. If you feel that your gambling has become a problem — or if you simply want to take an extended break — self-exclusion gives you the ability to block yourself from the fb002 platform entirely.
When you self-exclude from fb002, the following happens immediately:
Important: Self-exclusion requests cannot be reversed during the exclusion period. If you request a 6-month exclusion, you will not be able to access your fb002 account for the full 6 months, regardless of circumstances. Please consider your decision carefully before submitting a self-exclusion request.
If you are in crisis or need to self-exclude urgently, contact our 24/7 support team via live chat in your fb002 account. Our team will process your self-exclusion request immediately and provide you with information about additional support resources available in the Philippines.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people don't realize there's an issue until it has already caused significant harm. Here are some warning signs that gambling may have become a problem for you or someone you know:
If you recognize any of these signs in yourself or someone close to you, please reach out for help. Problem gambling is a recognized condition, and effective support is available in the Philippines. You are not alone.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using fb002's responsible gaming tools or seeking support.
Have you ever gambled with money you couldn't afford to lose?
Do you find yourself thinking about gambling when you're doing other things?
Have you ever tried to win back money you lost by gambling more?
Has gambling ever caused arguments or tension with your family or friends?
Have you ever hidden your gambling activity from people close to you?
Do you feel the need to gamble with larger amounts to get the same excitement?
This self-check is for informational purposes only and is not a clinical assessment. If you are concerned about your gambling, please contact our support team or reach out to a professional counseling service.
fb002 encourages any player who is struggling with gambling to seek professional support. The following resources are available to Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed gaming operators in the Philippines. PAGCOR's responsible gaming framework includes player protection measures, self-exclusion programs, and public awareness campaigns. Contact PAGCOR directly for information about the national self-exclusion registry.
The NCMH provides mental health services across the Philippines, including support for behavioral addictions such as problem gambling. Filipino players who are struggling with gambling-related mental health issues are encouraged to reach out to the NCMH for professional counseling and support services.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major Philippine cities.
Our dedicated responsible gaming support team is available 24/7 via live chat inside your fb002 account. Whether you need help activating a tool, want to discuss your gaming habits, or need to request self-exclusion, our Filipino support team is here to help — without judgment, any time of day or night.
If you or someone you know is experiencing a mental health crisis related to gambling or any other issue, please call the NCMH hotline immediately. Trained counselors are available around the clock to provide confidential support in Filipino and English.
Responsible gaming is about making conscious, informed choices every time you play. Here are some practical tips that fb002 recommends to all our Filipino players to help keep gaming fun and under control:
Remember: fb002 is designed to be a fun, entertaining platform. The moment it stops being fun, it's time to use our responsible gaming tools or take a break. Your wellbeing always comes first.
fb002 will never send you marketing communications designed to pressure you into gambling more than you want to. If you opt out of promotions, we respect that choice completely.
Our responsible gaming team actively monitors player behavior for signs of problem gambling. If we identify concerning patterns, we may proactively reach out to offer support and information about available tools.
All fb002 customer support staff receive regular training in responsible gaming awareness so they can identify players who may need support and respond with empathy and appropriate guidance.
Every fb002 account is subject to KYC age verification before real-money gaming is permitted. We use documentary verification to confirm that all players are 21 years of age or older.
fb002 is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Sign in to your account to access your responsible gaming tools, or explore our full game library.
Gambling is addictive. Know when to stop. | For players 21 years and above only.